The Payment team consists of Vendor payouts, Incoming payments, and Fraud & Risk sub-teams. We are growing fast and that is why we are looking for a new colleague who will help us build a global E-commerce that allows customers from any part of the world to pay for our services.

What are you going to do?

  • You will be handling more complex or non-standard chargeback dispute cases
  • You will be working closely with our claims team and help them optimize dispute processes
  • Part of your job will also be to constantly review our dispute performance with our key partners, these are primarily our Fraud Prevention Service provider and our acquiring banks.
  • You will be in daily communication with our partners and issuing banks, primarily through emails.
  • You will be performing data analyses and preparing managerial reports.
    • Reports related for example to dispute results, friendly fraud or arbitration results.
  • As we grow we need to scale and that’s why you will be working on process improvements and projects aimed at increasing efficiency.
  • You will be cooperating with the members of the payment team, as well as colleagues from the claims team.
  • You will be performing routine checks and help resolve issues.

We would like to see you apply if:

  • You have Economics or Finance related education or work experience.
  • If you have experience in an e-commerce oriented field it is a big advantage.
  • You are comfortable with using MS Toolkit (especially MS Excel) and willing to learn new software tools.
  • You have good English communication skills (B1/B2) and also speak fluent Czech/Slovak.
  • You are reliable and able to finish assigned tasks unsupervised.
  • You have good analytical thinking, which helps you analyze data and present it in a comprehensive way.
  • You possess the grit to make things happen, enjoy working independently and always keep your can-do attitude.
  • We appreciate somebody who is diligent and result oriented.

Things that we offer and you might love about us:

We like to think we are a fun bunch to work with, and you will get to see how a young, vibrant yet global company disrupts the travel industry. You will work in one of the most promising tech companies (awarded Forbes Startup of 2017, Super-brand Award 2017, Deloitte Technology Fast 50 – the fastest growing technology company in Central Europe), and we will give you:

  • Quarterly financial bonuses dependent on overall company performance,
  • Meal vouchers and flexible benefits scheme (contribution to leisure time activities) and free Multisport card,
  • Three sick days per year,
  • Annual flight credit vouchers and optional VIP Medical Care,
  • A very friendly work environment where dogs are welcome, and which offers free refreshments, gym, fitness courses, sauna, and relaxing zones.

We are a great team of passionate and fun-loving people from across the globe who you’ll love working with. We look forward to you joining our team buildings and parties!


Zuzana Bakis

Your manager to be

Natália Čermáková

Brno, Czech Republic | Full-Time
Brno, Czech Republic | Full-Time
Brno, Czech Republic | Full-Time
Brno, Czech Republic | Full-Time
Brno, Czech Republic | Full-Time