As our B2B Support Specialist, you will be responsible for delivering the highest standard support to our B2B partners. You will communicate directly with them via phone, email, or chat and take full ownership of partners’ requests ensuring delivery of resolution within the set SLAs.
Besides a motivating salary, you could look forward to an additional bonus (for working solely night shifts).
The role has rotating shifts from Monday to Sunday (11:00pm to 7:00am). The shift length is 7.5hrs + 30mins break.
We offer you
•Besides a motivating salary, we offer quarterly bonuses dependent on the company’s overall results and your own performance.
•Occasional work from home and/ or our modern office located in ZET Nová Zbrojovka with in-house gym, masseur, sleeping spots, canteen, showers, chillout zones, free refreshments, Rebelbeans coffee, garage for cars/motorbikes/bicycles.
•We enjoy benefits, such as meal vouchers, 20+5 days of paid vacation, Cafeteria, sick days, VIP Medical Care, multisport card, career development framework. We offer unlimited contracts within a forward-thinking and ambitious company.
•We’re rewarding Kiwis with flight vouchers to celebrate their Kiwi anniversaries.
•Grow.Kiwi program which supports parents and keeps them engaged with the company.
Interested? Join us and hack the traditional ways of travel!
Kiwi.com is proud to be an equal opportunity workplace and employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, uniformed services, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.