At Kiwi.com, we break down barriers to make sure low cost travel is open and accessible to all. Our powerful search technology creates unique travel options by land, sea and air and finds cheap flights that other search engines simply can’t see. Our tech experts work with the latest hardware, self-built software, and cutting-edge partners, but it’s not just about digital innovation. We’ve over 1,500 people delivering their own innovations in customer service, commercial, marketing, legal, and HR. Bold, bright and ambitious? Join a global business that’s still got a start-up heart. Come and hack the travel market with us.
We are currently seeking a Head of Data Analytics to join our team at Kiwi.com. Our mission is to build a world-class analytics function that delivers impactful insights, drives business value, and enables informed decision-making across our organization.
In this role, you will lead our Analytics teams, focusing on developing and implementing advanced analytics solutions to address business challenges in a customer-centric environment. At Kiwi.com, we believe that the training and development of data analysts and analytic teams is crucial to ensuring personal growth, consistency, and high standards.
You will have the opportunity to shape and recruit our Analytics team, establishing best practices and modern software development techniques that enable us to learn, build, and scale our solutions. We are committed to innovation at scale and speed, and we believe that data analytics is a key element of our culture of learning, adaptation, and experimentation.
Working closely with business leaders and analytical team leads, you will serve as the lead analytics expert on a range of use cases, from ad-hoc advanced analytics solutions to small-scale bespoke dashboards to multivariate experimentation in a production environment. By leveraging data to provide insights, you will help drive business value and enable informed decision-making across the organization.
- Building and leading an analytics community: You will develop and lead a distributed community of Data Analysts across the organization, promoting collaboration and knowledge sharing to ensure consistency in analytics practices and excellence in analytical output.
- Providing training and development opportunities: You will create and implement training and development programs to enhance the skills and expertise of our analytics community, ensuring that they have access to the tools, technologies, and training needed to deliver high-quality insights and solutions.
- Creating consistency and excellence: You will establish and enforce standards for analytics practices, ensuring that all analyses are conducted using best practices and that insights are communicated in a clear and actionable way.
- Providing career development and guidance: You will provide career development opportunities and guidance to members of the analytics community, helping them to identify career paths that align with their interests and skills, and supporting their growth and development within the organization.
- Developing and implementing advanced analytics solutions: You will lead the development and implementation of advanced analytics solutions to address complex business problems, leveraging cutting-edge technologies and methodologies to provide insights and drive business value.
- Partnering with business leaders: You will partner with business leaders across the organization to identify opportunities for analytics to drive value, provide insights, and inform decision-making, helping to shape the direction of the business and drive growth.
- Experience in computer science, mathematics, statistics, or a related field.
- Strong SQL skills for data querying and manipulation.
- Proficiency in dashboard and report development tools such as Tableau, Power BI, or Looker.
- Knowledge of data modeling concepts and database design.
- Experience with ETL processes and data integration.
- Strong analytical skills and ability to evaluate data quality, identify data issues, and recommend solutions.
- Experience with experimentation, A/B testing, and statistical hypothesis testing.
- Ability to communicate complex data insights to non-technical stakeholders.
What you will need?
- Experience in data analytics, with experience in a leadership role.
- Strong leadership skills with experience in managing and leading teams of data analysts.
- Ability to build and foster a collaborative culture and create communities of practice to share best practices and promote knowledge sharing.
- Experience in developing and implementing data analytics strategies and roadmaps aligned with business goals and objectives.
- Strong project management skills with the ability to manage multiple projects and stakeholders in a fast-paced environment.
- Excellent communication and interpersonal skills to effectively communicate insights and recommendations to technical and non-technical stakeholders.
- Ability to evaluate and recommend emerging data analytics technologies, tools, and methodologies to improve performance and drive innovation.
- Understanding of data governance, data quality, and data privacy regulations.
- Ability to identify and develop talent, mentor and coach team members, and provide opportunities for career growth and development.
- Strong business acumen with the ability to understand business processes and translate business requirements into data analytics solutions.
What we offer you
- The opportunity to join our Phantom Stock scheme.
- We give our employees a freedom to choose between the environment of work from home and our modern office located in the centric neighborhood (Passeig de Gràcia) in Cloudworks coworking space where you can enjoy Kiwi.com’s private office space, two common terraces with great views, common coworking activities (yoga, games, etc.), free refreshments and shower.
- We also enjoy benefits, such as flexible working hours, 30 paid vacation days, sick days, private medical insurance, Employee Assistance Program, GymForLess membership, the annual subscription for El Bicing.
- Flight vouchers to celebrate your kiwi anniversaries.
- The latest version of Hardware from Apple or Microsoft based on your preferences.
- We offer unlimited contracts within a forward-thinking and ambitious company.
- Relocation package (including visa transfer support).
- Dogs and parties are welcome in our offices.
Interested? Join us and hack the traditional ways of travel!
Kiwi.com is proud to be an equal opportunity workplace and employer. We review applications for employment without regard to their race, colour, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, uniformed services, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.