Director of Business Insights

The Revenue Management Team’s focus is on delivering trading insights to support the company’s profitability and key processes of budgeting, forecasting, pricing, and market insights, allowing us to make better decisions faster. As a Director of Business Insights, you will be there to bridge the gap between Finance and Trading so our managers understand analytical insights into the dynamic and challenging world of travel.
The mission of the role is to bring the company to the next level in terms of data insights identification, performance control and reporting with the ambition to further accelerate our growth in all our departments (product, commercial, customer service, operations).

    Job Description:

  • Lead building our recently created business insights, analytics, and reporting function, serving all internal customers, suppliers and operating units within
  • Help the existing team thrive and grow to build a world-class organization and successfully create this new frontier for’s business.
  • Be the thought leader and resident expert in the use of analytics, data, statistical modeling and insight generation that will help make the business more successful. Become the spokesperson and salesperson inside and outside for building insight generation and reporting.
  • Analyze the competitive landscape and spot trends and opportunities that could impact our ability to build valuable insights and analytics across the organization.
  • Collaborate with cross-functional leaders and effectively work within the organization to improve our margin, spot new revenue opportunities, and find ways to use data and insights to improve our overall Customer Experience.
  • Be the strategic and analytical leader that supports the broader teams, stakeholders, and investors through your team’s insights.
  • Must Haves:

  • Min. 5 years of experience in Business Analyses or e-commerce Revenue Management field supporting profitability and data-driven business decisions.
  • Easiness to conceptualize and extract insights from Data.
  • Experience with Data Visualization, retail analytics, and Modelling.
  • Great problem-solving skills, Excellent communication skills and empathy for the counterparts’ business challenges.
  • Proven experience in directing and growing a team of Analysts and ability to work with and manage remote teams.
  • Profound knowledge of English, both written and oral.
  • Travel industry experience.
  • Good to have:

  • Confident knowledge of MS Excel, BI Tools and SQL.
  • Great analytical skills and flawless attention to detail.
  • Ability to work in a fast-paced environment.
  • Doer attitude and good business intuition.

We offer you

Besides a motivating salary, we offer quarterly bonuses dependent on the company’s overall results and your own performance.
The opportunity to join our Phantom Stock scheme (for positions from level 5 upwards).
We also enjoy benefits, such as flexible working hours, 30 paid vacation days, sick days, private medical insurance, Andjoy scheme, annual subscription for Biking (Smou). 
Flight vouchers to celebrate your kiwi anniversaries.
Occasional work from home and/or our Office located in the centric cozy neighborhood (Sant Antoni) in Cloudworks coworking space where you can enjoy’s private office space, two common terraces with great views, discounts on lunch meal providers, common coworking activities (yoga, games, etc.), free refreshments and shower.
Hardware from Apple or Microsoft based on your preferences.
We offer unlimited contracts within a forward-thinking and ambitious company.
Relocation package (including visa support).
Dogs and parties are welcome in our offices.

Interested? Join us and hack the traditional ways of travel! is proud to be an equal opportunity workplace and employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, uniformed services, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.

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Recruiter Kiwi.comHR RecruiterAlžběta Trčková

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juanma-plazaHead of Revenue ManagementJuan Plaza



Employment typeFull-time

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