Head of Commercial Analytics

In this role, you’ll support the team responsible for delivering Kiwi´s growth by proactively analyzing performance, trends and business KPIs. This role is the source of information for the Commercial team and is the go-to person for business data. The role will be instrumental in making marketing investment decisions, assisting in determining the life-time value of customers, attrition rates and customer attitudes and behaviors across product offerings and platforms.

    Your key responsibilities will include:

  • Own the commercial monitoring activity and develop a set of easy to understand dashboards for key stakeholders to follow
  • Ensure data accuracy and that reports generated to stakeholders are of high quality for analysis and conclusion drawing
  • Understand business objectives and KPIs and monitor progress on achieving those and highlight any anomalies or concerns
  • Investigate performance with a critical eye and bring forward suggestions for improvement on regular basis
  • Attend regular performance meetings and present the state of the business unit, its deliverables vs. targets and flag areas which require management attention
  • What qualities are we looking for?

  • Over 10 years experience as a senior analyst in a direct to consumer e-commerce business
  • Vast experience analyzing e-commerce B2C activities, drawing conclusions and suggesting actions for the business to take Strong Excel, SQL and Tableau skills and experience in creating business projections and P&L reports
  • Ability to gather complex data from multiples resources and present it visually and verbally in a manner which is easy to comprehend and act upon
  • Proven experience in directing BI and product teams regarding data requirements and procedures and ability to work with and manage remote teams
  • Highly analytical mind with strong commercial and business sense
  • We move fast here, so great time management and prioritization skills are key
  • Travel industry experience is a big plus

Recruiter Kiwi.comHR RecruiterAlžběta Trčková

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golan-shakedChief Commercial OfficerGolan Shaked

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Employment typeFull-time

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