Have you ever wondered how is it possible that Kiwi.com can purchase flight tickets from airlines from all over the world? Our team is here to ensure that Kiwi.com uses the latest top financial technologies (FinTech) to process online payments for tickets in the most efficient way possible. In this role, you will help manage business-to-business relationships with our partners who provide us with virtual cards and other online payment technology. Would you like to be a part of e-commerce which is currently ruling the world?
Your key responsibilities will include:
Business Account Management of our key partners
Daily communication in English with our online payment providers (banks, card issuers) from all over the world and nurturing the relationship with them
Monitoring and reporting performance of the accounts (transactions’ volume, fees, discrepancies)
Ensuring that the contract conditions we have with the partner are met
Detailed understanding of online payment solutions from a product and business point of view (contractual terms, pricing terms, transactional data reports, detailed understanding of the partners’ card product portfolio, cards safety measures, and technical background of card payment processing)
Closely monitoring and analyzing data about Kiwi.com outgoing card transactions and looking for ways to reduce costs for card payment processing; preparing complex managerial reports and projections
Cooperating with the members of the whole team, as well as colleagues from other departments (Finance, Analytics, BizDev, Product Management, etc.)
Participating in projects aiming to improve the efficiency of outgoing card transactions (integration of new partners, tools and processes)
Participate in the research of potential partners, leading the commercial discussions and negotiations, and then onboarding new service providers and projects related to a pay-out area
What “must have” qualities are we looking for?
Great communication skills – you are not scared to initiate the conversation, you are outgoing, friendly, with a good sense of humor, open-minded, and at the same time, active listening techniques are not new to you!
Good analytical thinking, you can and don’t mind analyze a large amount of data and investigate complex issues, make decisions and develop solutions, attention to detail is a big advantage
Profound knowledge of Czech/Slovak as well as English (level C1) both spoken and written level
The common software knowledge, especially Google Suite tools, and an advanced command of MS Excel
Which qualities are really “good to have” for this role?
Self-motivated team player, extremely detail-oriented, however, be prepared to occasionally perform repetitive tasks (invoice checking, weekly reports preparation, etc.)
Persistent and independent, able to perform tasks on your own with a strong ‘can do’ attitude
Strong ability of prioritization with great time management and organizational skills
Ability to work in a fast-paced environment
University degree in Economics/Finance
Furthermore, “nice to have” would be:
Enthusiasm for tech and travel
Previous experience in business account management (nurturing of business-to-business relationships)
Experiences in a similar business environment
Things that we offer and you might love about us:
An opportunity to have a real impact on company performance and development
Quarterly financial bonuses dependent on overall company performance
Meal vouchers and flexible benefits scheme (contribution to leisure time activities) and free Multisport card
Extra 5 days of paid leave
Three sick days per year
Annual flight credit vouchers and optional VIP Medical Care
A very friendly work environment where dogs are welcome, and which offers free refreshments, gym, fitness courses, and relaxing zones
We like to think we are a fun bunch to work with, and you will get to see how a young, vibrant yet global company disrupts the travel industry.
We are a great team of passionate and fun-loving people from across the globe who you’ll love working with. We look forward to you joining our team buildings and parties!
This role is only open to candidates eligible to work within the EU. Kiwi.com is unable to provide work visa sponsorship for this role.