IT Process Specialist

The mission of the IT Process Specialist is cooperating on process mapping, identification and solving of problematic areas. IT Process Specialist knows the features and architecture of Company software and can effectively apply this knowledge. This person is responsible for communicating with the key stakeholders to gather information about ongoing processes and work management activities, documenting processes and connecting them on a high level and also on detailed low level structure.

    What will you do:

  • Gather information from key stakeholders and map internal processes, including writing documentation and process maps.
  • Ability to identify connections between processes and create overlays to support efficient cross-team and cross-department collaboration.
  • Providing guidance and best practices for process management. Maintaining and updating process maps.
  • Support colleagues by implementing solutions consistent with industry best practices.
  • Finding new improvement opportunities in order to meet or surpass the expectations of internal customer.
  • Assisting the Productivity team with everyday tasks.
  • Contributing to innovation processes to create added value through the implementation of rationalization proposals.
  • What do we expect?

  • A bachelor’s degree or equivalent work experience
  • Advanced knowledge of business process modeling (BPMN 2.0).
  • Understanding of the product lifecycle and software development lifecycle processes
  • Comfortable working with multiple teams that are in-house, remote, and internationally located
  • Proficient in English (both oral and written)
  • Previous experience with leading workshops/webinars about actual solutions
  • Excellent communication skills
  • Ability to listen actively, gather information and understand complex problems
  • Problem-solving skills
  • Interpersonal skills
  • Patience
  • Accurate and precise attention to detail
  • Self-initiative, strong sense of ownership and an ability to work well with little supervision
We offer you
 
•We give our employees the freedom to choose between the environment of work from home and our modern office located in ZET Nová Zbrojovka with an in-house gym, masseur, sleeping spots, canteen, showers, chillout zones, free refreshments, Rebelbeans coffee, garage for cars/motorbikes/bicycles.
•We enjoy benefits, such as meal vouchers, 25 days of paid vacation, Cafeteria, sick days, VIP Medical Care, Multisport card, Makro Cash & Carry Card, Employee Assistance Program, and career development framework.
•The latest version of Hardware from Apple or Microsoft based on your preferences. 
•Unlimited contracts within a forward-thinking and ambitious company.
•Relocation package (including visa transfer support).
•We’re rewarding Kiwis with flight vouchers to celebrate their Kiwi anniversaries. 
•Grow.Kiwi program which supports parents and keeps them engaged with the company. 
•Dogs, kids, and parties are welcome in our offices.
 
Interested? Join us and hack the traditional ways of travel!
 
Kiwi.com is proud to be an equal opportunity workplace and employer. We review applications for employment without regard to their race, colour, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, uniformed services, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.
Throughout the recruitment process and for some time after it’s finished, we’re going to process your Personal Data. You can find all the necessary information in our Privacy Policy available at: https://jobs.kiwi.com/recruitment-privacy-policy/.
 

kIT RecruiterKatarína Daniš

Linkedin profile

LocationBrno, Czech Republic

TeamEngineering

Employment typeFull-time

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