Junior Account Manager is primarily responsible for support in onboarding and control of the performance of existing partners of Tier 2 and 3 category facilitated within Tequila platform. You will provide assistance on projects and tasks assigned by Head of Account Management and senior colleagues, day-on-day evaluation of partner performance and creation of improvement plans to help fulfilment on the level of company sales and profitability targets.
Assistance with new partners onboarding of Tier 2 and Tier 3 partners.
Coordination of internal and external efforts to implement new partners in order to release them in production. Facilitation of communication between all engaged parties, following the internal procedures and checklists.
Control of technical progress, set up operational(with Front/Back Office Team) and financial (reporting, invoicing cycle) processes with the new partners, their maintenance and continuous optimisation of performance.
Provision of account management services to the defined portfolio of partners, such as analysis, reports and biweekly communication to retain and improve cooperation.
Participation in projects defined by Business Development or Account Management teams.
Preparation of weekly reports to Head of Account Management on progress and issues encountered.
Support of the Head of Account Management in moving forward projects and enhancement of internal processes.
Update of all business activities in internal materials and tools (CRM, reporting tools, pipeline tools…) in order to ensure better alignment within the team.
We are looking for you if you:
Have minimum 1 year of proven experience within Account Management, Network Management (preferably within travel or supporting IT industries)
Have an ability to build new and enhance existing relationships with our business partners
Have general project management knowledge and capability of handling multiple partner related projects
Have basic knowledge of commercial contract formation
Have uncovering needs and potential for improvement
Have data analysis skills (capability of reading, interpreting and manipulating the data)
Have high level of understanding of the travel products capabilities and limitations
Have broad and up-to-date understanding of the travel industry and trends
Have profound knowledge of the global travel industry
Have ability to work under pressure and to deliver within the deadlines defined
Have good analytical skills and understanding of business needs
Have an ability to optimise and think outside of the box
Have good communication skills, including assertiveness, negotiation skills and you are a team player
Have an ability to handle the coordination of detailed processes cross-departmental and cross-company
Have education in economics or marketing or commercial segment, it is advantageous
Are naturally curious and want to know how everything works and like to explore new things and solutions
Are open-minded, you chase for constructive feedback in order to improve yourself
Your English is at an advanced spoken and written level + any other world language is an advantage