Senior Product Designer for Ancillaries Tribe
Traveling is an experience. We are focused on delivering the best experience possible, we are on a mission to make travel better for everyone across the globe by designing both service and product solution. Our work is informed by data and world-class UX research to help us understand our customers’ needs.
We are looking for a talented and experienced Senior Product Designer who will join our empowered design team and take care of the experience around Ancillaries – our additional services for our customers.
- Work with designers, researchers, writers, product managers, and engineers from various product areas to deliver superior user experience on our core product.
- Form a vision of user experience of product area combining business goals, technical constraints and users’ expectations.
- Oversee all stages of the design process (research, analysis, design, prototyping and validation)
- Clarify design success metrics and tie efforts toward delivering business value.
- Collaborate on roadmap definitions and priority settings with product managers.
- Push the designs to the next level with constant testing, iterating, feedback, and polishing.
- Work on projects of various complexity and scale.
- Continuously look for possible improvements to our product ecosystem.
- Mentoring and coaching of the younger designers to help them improve their skills and their deliveries
- You have 5+ years of experience in working for user-facing digital product companies.
- You are experienced in design for multiple platforms including touch devices (mobile phones, tablets) and desktop.
- You mastered all stages of the design process and methodologies.
- You are oriented on a user and using qualitative and quantitative data to uncover the problems and understand users and their behaviors in the best way possible.
- You mastered interaction and visual design skills with orientation to details
- You feel comfortable working with large scale Design Systems.
- You have strong design leadership capabilities.
- You are a Systems Thinker with the ability to transform complex systems to smooth experiences.
- You are keeping yourself up-to-date with actual and tomorrow’s trends in technology, mobile platforms, and design fields.
- You have great communication skills, both oral and written, great storytelling and ability to explain rationale behind your design decisions.
- You have a portfolio demonstrating your professional design capabilities and your design process.
- You will work on the unique digital product and service that are disrupting the modern travel industry and helping people experience the world. The product serves hundreds of thousands of visitors a day.
- You will be able to reach our team of customer agents and do research or validation for your solutions.
- In our team, you will work with top-notch designers, researchers, and writers from various backgrounds and cultures (including the USA, Brazil, Netherlands, Zimbabwe, Malaysia, and many others).
- Our Design team is empowered and supported by the whole company.
- We have a lot of flexibility and independence while we tackle our users’ problems.
- The opportunity to join our Phantom Stock scheme.
- We give our employees a freedom to choose between the environment of work from home and our modern office located in the centric neighbourhood (Passeig de Gràcia) in Cloudworks coworking space where you can enjoy Kiwi.com’s private office space, two common terraces with great views, common coworking activities (yoga, games, etc.), free refreshments and shower.
- We also enjoy benefits, such as flexible working hours, 30 paid vacation days, sick days, private medical insurance, Employee Assistance Program, GymForLess membership, the annual subscription for El Bicing.
- Flight vouchers to celebrate your kiwi anniversaries.
- Hardware from Apple or Microsoft based on your preferences.
- We offer unlimited contracts within a forward-thinking and ambitious company.
- Relocation package (including visa transfer support).
- Dogs and parties are welcome in our offices.
What you will do
Who you are
Why it is worth it
We offer you
Sound like you? Get in touch!
For us, being a designer means solving problems. We research, prototype, test, and iterate. If you feel that your background, experience, and enthusiasm are a natural match, let’s get in touch and together solve problems for travellers around the world. We are looking forward to meeting you!
Note: We are always looking for designers on multiple seniority levels. Based on our discussion during the hiring process, we will agree on which level you fit the best within the Kiwi.com design team.
Interested? Join us and hack the traditional ways of travel!
Kiwi.com is proud to be an equal opportunity workplace and employer. We review applications for employment without regard to their race, colour, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, uniformed services, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.
TeamUX & Research