We are looking for fluent English Speakers with a real passion for convincing and building relationships over the phone. You will be engaging with existing customers via inbound and outbound calls to offer them new and/or additional services based on their previous purchasing history and buying patterns. This will be a mix of B2B and B2C audiences that already bought from us so your role is to turn them into repeat customers.
Our team is there to provide care and support to our customers whether they need help with a booking well in advance or if they’re sweating at the airport! Creating and providing an outstanding, excellent customer experience is not a piece of cake, even when you truly care about your customers. Making people smile, even when circumstances are not in their favour, is a skill worth mastering, because that’s how you deliver happiness and real satisfaction.