Customer Service

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Travel Consultant with English

We are looking for passionate customer-oriented individuals who will assist our global customers in their travels, whether on holiday, friends’ visits or on business trips. Our customers come to the first place and our main goal is to help them with their inquiries.

LocationBrno

TeamCustomer Service

Employment typeFull-time

B2B Support Specialist

As our B2B Support Specialist, you will be responsible for delivering the highest standard support to our B2B partners. You will communicate directly with them via phone, email, or chat and take full ownership of partners' requests ensuring delivery of resolution within the set SLAs.

LocationBrno

TeamCustomer Service

Employment typeFull-time

Travel Consultant with Portuguese

We are looking for passionate customer-oriented individuals who will assist our global customers in their travels, whether on holiday, friends visit or on business trips. Our customers come to the first place and our main goal is to help them with their inquiries.

LocationBrno

TeamCustomer Service

Employment typeFull-time

Claims Specialist

We are looking for customer oriented individuals, who will look after the refund aspects of the customer bookings. You will make sure their orders are processed swiftly and accurately while focusing and committing to ensuring exceptional customer experience.

LocationBrno

TeamCustomer Service

Employment typeFull-time

Customer Experience Lead

In less than 8 years, we disrupted the Travel industry by pioneering virtual interlining and became the 5th fastest growing tech company in EMEA according to Deloitte. Our goal is simple – yet no easy – to become the world’s first Virtual Global Supercarrier. To do so, we want to find the very best talent worldwide and provide them with the tools, budget, and support needed to bring our ambitious plan into reality.

LocationBrno, Prague

TeamCustomer Service

Employment typeFull-time

We're here for travelers

Customer Service is the primary channel for our clients to interact with us and, therefore, our most important voice. Our specialized CS teams have highly trained personnel to make our customers' journeys as smooth as possible.

  • A chance for growth

    Open up pathways to build a career in Kiwi.com and the wider travel industry.

  • An international environment

    Work with people from all around the world in a close-knit environment.

  • Colleagues and friends

    Work and socialize together at team events and parties.

  • Flexibility

    Work from home when possible. We’ll support you and provide the equipment to do so.

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